Delivery & Returns
Order processing may take up to 7 business days days depending on the selected style.
SHIPPING RATES AND TIME
DOMESTIC* (Spain, Portugal):
- €5 for order amount up to €59 (24 Hours)
- FREE for order amount €60+ (24 Hours)
*remote areas and Islands might take longer shipping time
DOMESTIC FAR (Ceuta, Melilla, Canarias):
- €14 for order amount up to €59 (48 Hours)
- FREE for order amount €60+ (48 Hours)
- €19 flat rate (DHL Express - 48 hours)
- €8 for order amount up to €59 (CLASSIC - 4/6 business days)
- FREE for order amount €60+ (CLASSIC - 4/6 business days)
REST OF THE WORLD
- €28 for order amount < €49 (DHL Express - 4/6 business days)
- €22 for order amount €49+ (DHL Express - 4/6 business days)
- €16 for order amount €120+ (DHL Express - 4/6 business days)
- FREE for order amount €200+ (DHL Express - 4/6 business days)
We hope you love your Mahonitas but if for any reason you’re not entirely satisfied with it, you can return with our 15 days return policy.
Items bought on sale, outlet and/or discounted cannot be returned.
We accept items that are unworn, unwashed and unaltered purchased directly from mahonitas.com.
You are responsible for the cost of shipping the item back to us.
Please email email@example.com including your order number and the reason of the return and we will share with you the address where to ship the items back to us or we can provide you a return label at your cost.
Any items returned are your responsibility until they reach our warehouse, therefore we suggest you use a tracked delivery method. The return will be accepted only if delivered to our warehouse within 30 days from the day you received your Mahonitas.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Mahonitas does not currently permit exchanges but rather a return and refund. Should you wish to buy the same item again, you will need to place a new order.